HEAD CONCIERGE POSITION AT PREMIER ESTATES LOCATION - Saffron Square - Saffron Sq, 6 Saffron Central Sq, Croydon, CR0 2FT WORKING HOURS - Monday - Friday 11am - 8pm SALARY - £30,000 - £33,000 per annum (depending on experience) CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Working in a small team, with a flexible rotaWestfield Health cash back planSupport your career development.Employee referral schemeTeam Uniform 20 Holiday daysDiscretionary bonus JOB DESCRIPTION Saffron Square is a modern contemporary development boasting an iconic 43 storey tower situated in the heart of Croydon with excellent transport links into London and Gatwick Airport within 15 mins. Saffron Square hosts approx. 800 luxury apartments and it is easily identifiable in the Croydon skyline. Saffron Square also benefits from a landscaped roof top garden and residents' gym. Responsibilities will include, but are not limited to; Deliver excellent customer service to our residentsBe responsible for all deliveriesIssue keysCarry out patrolsMonitor CCTVLiaising with contractorsLine managing a team of 8 concierge staff (4 x day and 4 x night) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organization.Excellent team playerProficient IT SkillsStrong Multi-Tasking AbilityAbility to grasp new concepts quicklyBe in possession of an SIA Licence For more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates. some developments vary