Customer Service Administrator
Salary: £21,666 per annum/ £11.90 per hour
35 hours per week: Monday - Thursday, 9am - 5pm (30 min break) and Friday, 9am - 2pm (no break).
Surrounding village to Kettering. Office based
Holidays: 33 days (including Bank Holidays)
Permanent
Match Recruitment are recruiting on behalf of their client based near Kettering. Our client is looking for a customer service professional to join their established team. You’ll be joining a global brand with products in many of the well-known outlets we know.
Purpose of role:
Working within the UK Customer Service team, working with commercial customers and managing individual accounts. You will be responsible for answering all enquiries, processing orders and updating their CRM with relevant notes in relation to your allocated key accounts. Roughly 80% administration and 20% telephone based (as an estimate, this will be less than 10 calls per day).
This role is highly administrative with a lot of repetitive tasks to complete. It’s fully office based, you will be sat at your desk all day whilst completing your tasks. To be considered for this role, you’ll need to be highly I.T literate, especially surrounding Microsoft Packages (in particular Outlook emails, Excel and Word).
Summary of role: