Overview
Recruitment Consultant at The Ardonagh Group
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Haverhill.
Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earning a basic salary relative to your experience, as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
What does the role involve? You will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is ideal if you enjoy customer service or sales, as relationship-building with clients is key to success.
Responsibilities
* Support a designated client portfolio and be the first point of contact for queries
* Build strong client relationships and provide excellent customer service
* Assist with client inquiries and facilitate issue resolution
* Collaborate with the team to ensure client needs are met
What we’re looking for
* Experience in the Insurance industry is essential
* Ability to bring your best self to work and deliver excellent client experience
* Proactive, with initiative and an entrepreneurial spirit
* Willingness to learn and pursue qualifications to advance in the industry
* Confident communication with clients on the phone and in person; customer service experience is important
* Collaborative, positive, adaptable, and resilient in a changing environment
* Honesty and integrity, particularly within a financially regulated organisation
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress across the Ardonagh family
* Support to gain CII or ACII qualifications
* Pension scheme
* 24-hour support for physical and mental wellbeing
* One paid volunteering day
* The Spotlight Awards recognising talent across the group
Other information
Ardonagh Advisory is part of the Ardonagh Group and is committed to a working environment free from discrimination, inclusive, and empowering employees to reach their full potential. If your application is successful, we will conduct necessary employment checks including verification of recent employment, address, credit history, and a standard criminal record check. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
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