Our client, a franchise-approved car dealership in Swansea, is seeking an experienced Aftersales Advisor to join their reputable team. This role offers a competitive salary, additional bonuses, and structured working hours, making it an excellent opportunity for skilled automotive professionals.
Benefits of an Aftersales Advisor:
Starting salary of £25,750 per annum
Bonus scheme, including a Vehicle Handbrake Check (VHC) bonus of approximately £100 per month (with potential for higher earners)
Overtime paid at time and a half
22 days annual leave plus 8 bank holidays
Employee car benefit scheme offering affordable vehicle options
Full manufacturer-accredited training
Company pension scheme
Opportunities for career progression within a well-established dealership group with over 90 years’ experience in the UK
Working hours: Monday to Thursday 8:00am-5:00pm, Friday 8:00am-4:00pm; 1 in 2 Saturdays 8:00am-12:00pm (paid additionally at time and a half)Duties of an Aftersales Advisor:
Providing exceptional customer service to trade and retail clients regarding parts enquiries
Accurately identifying, picking, and dispatching parts orders
Managing parts stock control and inventory
Supplying parts to Vehicle Technicians in the workshop promptly
Ensuring efficient parts department operation and optimal stock levels
Using electronic parts catalogues and dealer management systems to process orders
Maintaining strong customer relations and upselling where appropriateRequirements of an Aftersales Advisor:
Recent or current experience as an Aftersales Advisor, ideally within a franchise-approved dealership
Alternatively, considerable experience within a Motor Factor environment
Ability to work confidently with electronic parts catalogues; Kerridge/Keyloop experience advantageous but not essential
IT literate with proficiency in basic computer systems
Hold a valid UK driving licence with minimal points
Strong customer service and sales skills with a friendly, charismatic manner
Reside in or near Swansea or surrounding areasContact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Swansea and South-West Wales, today to discover more about this fantastic Aftersales Advisor opportunity.
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