Join the Fortnum & Mason Confectionary Team!
Be the First Impression. Create the Lasting Memory.
At Fortnum & Mason, our Ground Floor is where the magic begins—and our Sales Associates are its storytellers. From the moment guests’ step through our iconic Piccadilly doors, they’re welcomed into a world of elegance, heritage, and exceptional service. Our Ground Floor Sales Associates team delivers more than just retail; they create unforgettable experiences.
Join us in creating experiences through our Confectionary counter.
Why Work For Us:
* Competitive hourly rate + paid overtime
* Discretionary annual bonus (up to 5% of salary)*
* Up to 40% store and restaurant discounts*
* Subsidised staff restaurant using Fortnum’s ingredients
* 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
* Matched pension scheme and career development opportunities
* Annual staff party and incredible gifts after 5 years
*subject to terms and conditions
Sales Associate - Confectionary - 37.5 Hrs
What You'll Do:
* Delivering an exceptional personalised service on our confectionary counter
* Identifying customer profiles and taste to enhance a storytelling experience
* Complete transactions of products
What We're Looking For:
* Experience in a fast-paced environment in a similar role/passion for chocolate/confectionary
* Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience.
* A friendly warm approach with great people skills
* Flexibility to work various shifts, including weekends
* Outstanding communication skills
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.