Job Title
Bar / Restaurant Manager
Location
Thornton Heath, CR7 (Mzuri London)
Job Type
Full-time
Salary
£ (depending on experience) + performance bonus + tips
Start Date
May / June 2026 (pre‑opening involvement required)
About Us
Mzuri London is a premium Afro‑Caribbean restaurant and lounge bringing together food, music, culture, and nightlife in a vibrant, high‑energy environment. Opening soon. We are launching a unique venue designed to deliver exceptional dining by day and an electric lounge atmosphere by night.
Role Overview
We are looking for a hands‑on, experienced Bar / Restaurant Manager to lead front‑of‑house operations and play a key role in launching and scaling the business. A personal licence holder is a bonus but not essential, but should be willing to take on the course. This is not a “sit‑back” management role — we need someone who is operationally strong, leads from the front, and thrives in a fast‑paced environment. You will be responsible for day‑to‑day operations, team leadership, service standards, and overall customer experience.
Key Responsibilities
Operations & Service
* Oversee daily operations across bar and restaurant floor
* Ensure smooth service during both dining and lounge/nightlife periods
* Maintain high standards of customer service and guest experience
* Handle customer queries, complaints, and escalations professionally
Team Management
* Recruit, train, and manage front‑of‑house staff
* Lead shifts and ensure team coordination across all areas
* Create rotas and manage staffing levels based on demand
* Set expectations, monitor performance, and drive accountability
Bar & Floor Oversight
* Ensure efficient bar operations (speed, quality, consistency)
* Oversee drink preparation standards and service flow
* Support floor service when required during peak times
Stock & Financial Control
* Manage stock levels, ordering, and supplier coordination
* Monitor wastage and control costs
* Support with cash handling, till reconciliation, and reporting
Compliance & Standards
* Ensure adherence to licensing laws, health & safety, and hygiene standards
* Maintain cleanliness and presentation across the venue
* Ensure all staff follow procedures and policies
Launch & Growth
* Support pre‑opening setup, training, and operational planning
* Help shape service style, workflows, and team culture
* Contribute ideas to improve efficiency, customer experience, and revenue
Requirements
* Proven experience as a Bar Manager, Restaurant Manager, or Assistant Manager
* Strong leadership and team management skills
* Experience in high‑volume or late‑night venues
* Confident managing both bar and floor operations
* Excellent customer service and problem‑solving ability
* Strong organisational and communication skills
* Ability to work evenings, weekends, and late hours
Desirable
* Experience in Afro‑Caribbean, lounge, Bar/ food venues
* Cocktail/bar expertise
* Experience opening or scaling a new venue
* Basic understanding of stock systems and cost control
* Personal licence holder (or willingness to obtain)
What We Offer
* Competitive salary + performance incentives
* Opportunity to be part of a launch‑phase business
* Real career growth as Mzuri expands
* A vibrant, culture‑driven working environment
* Ability to shape the brand, team, and customer experience
Additional Information
As a growing business, this role will evolve — we are looking for someone who is adaptable, ambitious, and ready to grow with us.
How to Apply
Send your CV or introduction to: hello@mzurilondon.co.uk
#J-18808-Ljbffr