Ecommerce Director
Retail Group | London | Competitive Salary + Bonus + Benefits
We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands.
The Role
You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a 'keep the lights on' role, this is about step-change growth.
Key responsibilities include:
* Defining and delivering the ecommerce and digital trading strategy
* Owning P&L performance, budgets, and forecasting
* Leading online trading, merchandising, and optimisation
* Driving conversion, AOV, and customer acquisition/retention
* Collaborating with Marketing on performance marketing, CRM, and brand campaigns
* Overseeing UX/UI, platform development, and digital roadmap
* Building and leading a high-performing ecommerce team
* Partnering with senior stakeholders across Retail, Buying, and Operations
About You
1. Proven track record in a senior ecommerce l...