Senior Loyalty Manager
* Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Position: Senior Loyalty Manager
Location: Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Type: Permanent Full-Time (37.5 hours)
Salary: Competitive
It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Are you ready to lead the future of loyalty at one of the UK’s fastest-growing retailers? At Screwfix, we’re not just building loyalty programmes; we’re embedding customer obsession into every interaction. As our new Senior Loyalty Manager, you’ll take the reins of our loyalty strategy, leading a passionate team and working with cutting-edge platforms like Braze and Talon.One to drive retention, engagement, and commercial growth across our customer base.
This is a high-impact, strategic role where your work will directly influence Screwfix’s growth plan. You’ll design and optimise loyalty campaigns across digital channels, steer the customer engagement strategy, and collaborate with senior stakeholders across marketing, digital, and commercial teams. If you thrive on turning insights into action and want to shape the loyalty experience for millions of customers, this is your next big move.
At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.
What We Offer
Work-Life Balance: Enjoy hybrid working with face-to-face collaboration at our welcoming Head Office and flexible hours to fit your personal priorities.
Belonging & Growth: From day one, you’ll feel part of a team that values your voice and supports your development. We champion diversity because we know unique perspectives make us stronger. Whether starting out or seeking your next step, you’ll thrive here.
Sustainability: We’re committed to creating a better future by reducing carbon emissions, using sustainable packaging, and innovating for a greener world. Sustainability drives everything we do, and we’re proud to make a real impact for our planet and future generations.
Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.
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