Fleet Admin & Transport Assistant
Permanent
Based in Essex
Office based
36 hours per week
Role Overview
You'll be responsible for the daily administration of all fleet, vehicle, and transportation activities, ensuring smooth operations and compliance. You'll also manage and control the company's plant equipment to meet all health & safety and reporting requirements.
Key Responsibilities
Assist with the administration, maintenance, and monitoring of fleet vehicles.
Maintain accurate and compliant digital and hard copy records.
Respond to customer service queries from internal and external stakeholders.
Monitor and process correspondence via the shared fleet mailbox.
Escalate issues to the Fleet Manager or relevant personnel as needed.
Update vehicle and asset registers, including PCN logs and parking permits.
Securely store and manage vehicle keys and related assets.
Investigate and process PCNs, including cost recuperation communications.
Conduct regular vehicle inspections and maintain associated documentation.
Arrange hire and termination paperwork for vehicle rentals.
Transport goods and deliver/collect vehicles up to 3.5T GVW.
Liaise with third-party suppliers and provide cover for the Fleet Manager during absences.
Perform basic vehicle maintenance (e.g., oil, fluids, bulbs, wipers).
Use jump packs/leads for non-start vehicles (training provided).
Ensure idle vehicles are regularly started and ready for use.About You
Full, clean manual UK driving licence, including HGV licence (Category C).
Demonstrable experience in a similar fleet administration or coordination role
Solid understanding of fleet, vehicle, and vehicle licensing regulations.
Broad knowledge of vehicle maintenance and administration processes, including MOTs, servicing, repairs, and PCN handling.
Strong administrative skills with attention to detail, experience of using fleet management systems would be beneficial.
Excellent communication and customer service abilities.
Flexible and adaptable approach to work.
Comfortable with basic vehicle maintenance tasks.
Able to work independently and as part of a team.
Experience raising purchase orders using Sage software or similar systems, or willingness to learn