Job reference: 325053 Job type: Permanent contract We are now recruiting for a Technical Maintenance Controller within the Fleet External Maintenance Team - Midlands Super Hub, Crick, NN6 7GZ 39.5 hours per week. Working Monday to Friday 06:00 - 14:00. This role will require Full-Time attendance at our Midlands Super Hub Salary: £42,948 Per Annum About Us We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want. Key Accountabilities • Operational accountability for up to 230 Live Jobs per Week • Manage annual workflow of up to £12m per annum • Interface with up to 100 Maintenance Providers to drive performance improvements • Manage the day-to-day relationship of our largest Trailer Operator Nationally • Lead a team consisting of 1x Cost Controller, and 3x Administrators • Provide Technical Support & Triage for the External Booking Function • Investigation of Quality, Red Flag & OCRS Events • Deliver the Maintenance Plan, inclusive of Trailer quota, for the aligned Control Region • Ensure robust Compliance documentation is maintained for all Works carried out within region • Continually Adapt, Grow and Diversify Supplier Network within region • Leverage all opportunities to maximise the availability of Royal Mails Fleet Essential • Excellent IT Skills, computer literate – preferably with experience in a range of software packages including Excel, Word, PowerPoint etc (Essential) • NVQ Level 3 or Equivalent in a relevant Automotive Engineering and/or Maintenance Field (Essential) • 5 Years of Experience Working in a Workshop and/or Fleet Environment (Highly Desirable) • Experience of Authorising Work in a Fleet Environment (Advantageous) • Experience of liaising with Suppliers and External Suppliers (Advantageous) • Experience of Quality checking HGV Compliance Documentation (Advantageous) • Demonstrable evidence of leading a team of Technicians and/or Administrators Interested? Click ‘Apply Now’ to make sure you don’t miss out of this fantastic opportunity. Trust is the foundation of everything we do at Royal Mail. We aim to be transparent about the qualities we seek and build trust from the start of your journey with up. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide you your interview questions in advance. This ensures you can present your best examples. At Royal Mail Group, we value trust and our people. Royal Mail takes pride in our diverse employee network groups, which actively promote belonging and foster a positive work environment. Our unwavering commitment to inclusion means that we’re passionate about our people representing the communities we serve. If you require any adjustments during the application and hiring process, please share the details in your application. Additionally, we’re proud to be Forces family friendly and a Gold signatory of the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ LI-POST LIMRT