Job number UU02738 Country United Kingdom Region Lancashire Location name Chorley Wastewater Treatment Works, Common Bank Lane, Southport Road, Chorley, PR7 1NR Posting End Date 23/05/2025 Band 6a Role Type Permanent Work hours 37 Hours per Week Salary 36805
To provide great water for a stronger, greener and healthier North West
Salary - 36805
Work Type - Onsite
Job Location - Chorley Wastewater Treatment Works, Common Bank Lane, Southport Road, Chorley, PR7 1NR
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
Job Purpose
You will be responsible for the effective day-to-day operation and maintenance of all Wastewater Network powered assets e.g. pumping stations, combined sewer overflows and detention tanks within a defined geographical area. You will ensure the smooth operation of assets minimising any impact on the customer and ensuring excellent customer service at all times. You will provide the first call response, carrying out basic electrical and mechanical maintenance activities in response to reactive incidents
Accountabilities & Responsibilities
Providing first call response, carrying out basic electrical and mechanical maintenance activities in response to reactive incidents, you will be accountable for Root cause analysis and raising further work as appropriate for the appropriate skill set in order to resolve issues and prevent repeat failures. You will also be accountable for:
* Ensuring compliance with United Utilities health and safety policies and procedures at all times including the accurate and reliable completion of all regulatory data and statutory health & safety data on company systems
* Completion of planned and proactive operational and mechanical maintenance activities.
* Reviewing alarm data at powered assets and identifying any amendments as necessary to the area Technical Officer (Maintenance).
* Liaising with the Wastewater Network Teams andinternal and external customers / stakeholders as required.
* Ensure that all assets at each powered asset / site facility are registered / de-registered correctly on United Utilities corporate system.
* Proactively looking at ways of reducing the number of pollution and/or flooding incidents arising from pumping stations and other powered asset failures.
* Responsible person for issuing internal and external permit to work and access certificates to framework contractors, Ensure that all powered assets are compliant with their regulatory EA permit conditions at all times.
* Ensure that operational and mechanical investment needs are correctly identified for powered assets, and investment needs are submitted and reviewed regularly.
* Delivering excellent customer service and first time reactive resolution, keeping the internal and/or external customer informed throughout, improving levels of customer satisfaction.
* Attend planned customer appointments, and respond to any internal and / or external customer complaints and/or escalations regarding any powered assets.
Technical Skills & Experienc
In order to succeed in this role it is essential that you are able to demonstrate basic maintenance understanding of the operation of powered assets, and a general understanding of wastewater network activities. You will also be able to demonstrate:
* Flexible approach to a highly varied workload and the ability to work on your own initiative.
* Good communication skills - able to develop contacts across teams and departments.
* Good IT skills
* Hold a full UK driving License
Qualifications
Essential Qualifications
* minimum of National Vocational Qualification (NVQ) Level 2 qualification in Mechanical Maintenance (or equivalent in a relevant technical area).
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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