Job Title: Customer Service Vehicle Returns Assistant, Edinburgh
Client:
Europcar
Location:
Edinburgh, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
0da0cdf56119
Job Views:
7
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Europcar is looking for a Customer Service Vehicle Returns Assistant
Join Europcar, a company that offers much more than just car rentals at the airport!
Are you passionate about customer service and enjoy working with a diverse team? We are seeking a Customer Service Vehicle Returns Assistant at our Edinburgh Airport location to be part of our vehicle returns team.
In this role, you will work in a fast-paced environment, focusing on delivering excellent customer service throughout the rental process. Your responsibilities will include assisting customers in our car parks at the start and end of their rental experience.
We are looking for individuals with a passion for service and the ability to handle the challenges of a busy customer environment professionally.
What we offer:
* Competitive basic salary
* Bonus earning potential
* Enhanced maternity leave (subject to service and earning qualifications)
* Free on-site car parking
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Free annual eye tests
* Confidential legal and support services through BUPA
* Opportunities for career progression and development
*Terms and conditions apply.
Qualifications and Skills:
* A full, valid clean driving licence with at least 4 years of driving experience
* Excellent communication and face-to-face interpersonal skills
* Ability to work effectively as part of a team in a fast-paced environment
* Flexibility to work various shifts, including days, evenings, and weekends
* Car rental/sales experience is desirable but not essential; training will be provided
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