Onsite Technical Field Engineer - Post Office (Leeds)
Onsite Technical Field Engineer - Post Office (Leeds)
3 weeks ago Be among the first 25 applicants
Job Description
This is a field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities and occasional Branch Change Requests (commission/decommission/relocation) covering Leeds area.
Job Description
This is a field-based/mobile role supporting Post Office Branch hardware break-fix/swap activities and occasional Branch Change Requests (commission/decommission/relocation) covering Leeds area.
Clean & Valid Manual UK Driving License Is Essential.
Work activities will be assigned daily to engineers by a Central Dispatch Team based on criticality, service level & location, with engineers being responsible for punctual attendance at the allocated Branch locations for resolution within agreed service levels.
Role requires frequent Weekend work on a Rota basis.
Role Responsibilities
* Device and connectivity troubleshooting
* Device imaging and configuring
* Device swap outs and connectivity cabling, Wi-Fi
* Device installs, moves, decommissions.
* Device stock control and asset management
* Proactive maintenance, user familiarization and guidance.
* Cable management
* Smart hands and eyes
* Liaison with other support teams
Essential Skills/Experience
* Previous experience in a similar role.
* Familiarity with Point of Sale devices.
* Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.
* Knowledge of Windows operating system and associated technologies
* Knowledge of peripherals and their maintenance – printers, scanners.
* Be SLA focused and familiar with call management products.
* Familiarity with support procedures, scripts, and processes.
* Proven troubleshooting skills.
* Awareness of Payment Card Industry (PCI) compliance would be desirable.
* Ability to gain base level security clearance – BPSS.
* Valid UK Driver’s License - Vehicle supplied.
* Good customer-focus & communication skills.
What We Will Do For You
* Competitive compensation
* Pension scheme
* DXC Select – Our comprehensive benefits package (includes private health/medical insurance,, gym membership and more)
* Perks at Work (discounts on technology, groceries, travel and more)
* DXC incentives (recognition tools, employee lunches, regular social events etc)
Still reading? We’d love to hear from you — apply today.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at DXC Consulting & Engineering Services by 2x
Sign in to set job alerts for “Technical Field Engineer” roles.
Cardiff, Wales, United Kingdom 2 weeks ago
Field Service Engineer, Medical Diagnostic Systems
Swansea, Wales, United Kingdom 2 days ago
Weston-Super-Mare, England, United Kingdom 1 week ago
Weston-Super-Mare, England, United Kingdom 3 weeks ago
Field Service Engineer, Medical Diagnostic Systems
Bridgwater, England, United Kingdom 1 week ago
Field Service Engineer - Weston Super-mare (Temp)
Weston-Super-Mare, England, United Kingdom 1 month ago
Cardiff, Wales, United Kingdom 1 month ago
Senior/Principal Reliability (RAM) Engineer - Rail
Newport, Wales, United Kingdom 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr