Technical Operations Transformation Director
Are you ready to lead the transformation of technical operations across infrastructure, networking, and telecoms? If you're passionate about simplifying complex systems, driving innovation, and building high-performing teams, this is your opportunity to make a lasting impact.
About the Role
As our Technical Operations Transformation Director, you’ll be at the heart of UKTL's network build and operate transformation to support our core mission of security and resilience across the UK’s critical national telecommunication infrastructure.
This is a unique opportunity to evolve our representative tier 1 mobile operator test network into a cutting edge scalable automated environment to support our growth in testing of emerging telecommunication technology.
You’ll bring clarity to complexity, ensuring our infrastructure is scalable, secure, and future-ready. You’ll introduce lightweight new processes and tolling to evolve us from a new start up into a mature productive organisation.
You’ll work end-to-end across teams, fostering collaboration and driving excellence in delivery.
Your curiosity and adaptability will be key as you explore emerging technologies and guide your teams to stay ahead of the curve. You’ll be instrumental in shaping a unified, high-performing technical function that supports cutting-edge research and testing.
What You’ll Be Doing
* Transformion: You will lead the transformation of our technical build and operational performance by leveraging existing expertise in network operations, process optimization, automation, and integration across network software, IT infrastructure, and cyber security domains
* Simplifying with Purpose: You’ll identify opportunities to streamline systems while ensuring flexibility and efficiency.
* Driving Business Value: You’ll present technology evolution plans with clear business benefits and robust cases for change.
* Planning for the Future: You’ll document current and future architectures, setting clear short, medium, and long-term goals.
* Building Resilience: You’ll ensure robust environment management, maintenance, patching, and end-of-life infrastructure planning.
* Innovating Responsibly: You’ll evaluate new technologies and make informed decisions about their adoption.
* Leading with Vision: You will leverage the diverse expertise within the team to cultivate multidisciplinary talent, guiding individuals through a transformative journey. By shaping a culture of excellence and accountability, you’ll drive the evolution of infrastructure, networking, and telecom functions—positioning the team for long-term success and innovation.
* Securing by Design: You’ll reinforce high security standards and ensure disaster recovery and business continuity plans are in place.
* Collaborating Across NPL: You’ll identify synergies and shared services to enhance efficiency and integration.
What You’ll Bring
* A deep understanding of running a network operation center or a highly complex network test environment.
* Experience across a combination of IT or telecommunications, software or Cyber Security.
* Expertise in virtualisation, containerisation, IP network design, switching fabrics, and firewalls.
* A structured approach to documenting “as is” and “to be” architectures and policy's and procedures.
* Familiarity with testing processes and quality assurance.
* Proven experience in business planning and disaster recovery.
* A track record of continuous improvement and process optimisation.
* Strong coaching and people management skills, with the ability to motivate and address performance effectively.
Seniority level
* Director
Employment type
* Full-time
Job function
* Industries
* Government Administration
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