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Customer development manager

Lincoln
Tietalent
Customer development manager
Posted: 10 September
Offer description

Overview

Join to apply for the Customer Development Manager role at TieTalent

Were hiring! Join our team of innovators and game changers.

Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority?

With over 30 years in the industry, we are a leading brand in the sector, based in the UK. We are part of a larger group and work to support letting agents, landlords and tenants across the whole of the UK. We pride ourselves on providing fast, accurate and reliable products, to tenants, landlords and letting agents.


Key Responsibilities

* Demonstrate a clear strategy to increase sales month on month.
* Monitor and report on performance against sales targets.
* Monitor customer preferences to determine focus on sales efforts.
* Ensure compliance with regulations and procedures as laid down by the FCA by keeping up to date with all change in the regulatory framework.
* Increase profitability of existing product lines by encouraging clients to use added value services whenever possible.
* Consult on the most effective process to follow that suits that business to maximise performance on that product line.
* Support findings with MI and identify any downward trends across tenants and landlord products early and show urgency when addressing any concerns.
* Manage workloads and quarterly reviews with all customers that are assigned to you.
* Ensure all customers are maximising the full Fit for the future proposition.
* Deliver a robust contact and sales strategy across allocated regional agents segmented into low, medium and high opportunity and engagement.
* Be seen as a role model within the sales team and within all areas of the business.
* Share best practice wherever possible.
* Schedule appropriate sales training and ensure implementation is effective.
* Complete accurately all sales insurance complaints and queries, investigating and resolving issues and escalating where possible.
* Demonstrate detailed knowledge of current market conditions in the lettings industry.
* Update competitor information regularly and share with sales colleagues.
* Complete accurately CRM system Salesforce to record activity and progress.


Requirements & Qualifications

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

Greater Lincoln Area, United Kingdom

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