Job summary
The Planned Care Services Group within CTMUHB is looking to recruit a Band 3 Clinic Co-ordinator to join our friendly Endoscopy Team based at Prince Charles Hospital.
Training for this position will be carried out at Prince Charles Hospital, and in the future it may be required to cross cover different hospital sites such as the Royal Glamorgan and Princess of Wales Hospitals.
Main duties of the job
The successful candidate will join a well-established team of staff who are responsible for the day to day coordination of all endoscopy appointments and outpatient clinics within the Endoscopy Unit working as part of a multi-disciplinary team, ensuring that the right patient attends the right clinic, on the right day at the right time.
The successful candidate will be responsible for the preparation of all case notes adhering to departmental policies and the provision of a high quality reception service for all patients, their families, carers and any other visitors to the department, and will also be required to perform a full range of duties outlined in the Job Description.
The successful candidate must possess good communication and customer care skills and excellent keyboard skills.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details Date posted
13 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC151-0625
Job locations
Prince Charles Hospital
Gurnos Road
Merthyr Tydfil
CF42 9DT
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications Essential
* NVQ level 3 in Business Administration or equivalent Knowledge and experience
Experience Essential
* Working in a busy office environment - Ability to perform a full range of administrative and clerical duties
Desirable
* Hospital experience and previous medical records experience
Skills Essential
* Good communication and customer care skills
Person Specification Qualifications Essential
* NVQ level 3 in Business Administration or equivalent Knowledge and experience
Experience Essential
* Working in a busy office environment - Ability to perform a full range of administrative and clerical duties
Desirable
* Hospital experience and previous medical records experience
Skills Essential
* Good communication and customer care skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos Road
Merthyr Tydfil
CF42 9DT
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer details Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos Road
Merthyr Tydfil
CF42 9DT
Employer's website
https://joinctm.wales/ (Opens in a new tab)
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