Business Development Coordinator, Global Sales Europe & UK
Join to apply for the Business Development Coordinator, Global Sales Europe & UK role at Mandarin Oriental
Business Development Coordinator, Global Sales Europe & UK
Join to apply for the Business Development Coordinator, Global Sales Europe & UK role at Mandarin Oriental
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
About The Job
We are looking for a proactive and detail-oriented Business Development Coordinator, Global Sales to support the strategic growth of our global sales efforts for the Europe & UK market. In this role, you will play a key role in supporting the wider sales team with sales activations, RFP coordination, and administrative tasks, ensuring seamless execution and alignment with business objectives. This position requires strong organizational skills, a collaborative mindset, and a passion for driving commercial success across global markets.
As Business Development Coordinator, you will be responsible for the following duties:
Sales Support
* Assist in day-to-day sales activities for the Global Sales team.
* Coordinate and manage logistics for global sales events, including venue selection, client invitations, event setup, attendance, and evaluation.
* Coordinate and support delivery of ILTM Cannes, the largest industry event for MOHG in the year
* Manage RFPs for Corporate accounts in Lanyon
* Assist key clients with pictures, USPs and content for best-in-class representation of MOHG on partner sites and in media
* Support accounts in collaboration with Account Managers to maximize revenue and client satisfaction.
* Manage budget and expenses for the Global sales team.
* Assist in maintaining high levels of data hygiene for Sales Force, PowerBI, and other reports/data as required.
* Assist in creating captivating presentations as required
* Support corporate RFP process for regional accounts and in collaboration with Account Managers
Prospecting Account Management
* Serve as the main contact for a subset of prospecting accounts, managing enquiries and ensuring effective communication with hotels to convert business opportunities.
Administration
* Assist in arranging travel for the Global Sales team
* Perform data entry and manage the Salesforce platform, including year-end audits.
* Handle incoming calls and general sales inboxes.
* Manage inventory of promotional items and office supplies.
* Maintain files and documents on internal and shared drives.
* Oversee petty cash and prepare expense reports.
* Manage invoices, accruals, and rechargeable budgets
Other Responsibilities
* Uphold Mandarin Oriental Hotel Group procedures and standards of personal appearance and conduct.
* Perform other sales support and administrative duties as assigned.
As Business Development Coordinator, We Expect From You
* Prior experience in sales, particularly in transient, corporate, and group sales preferred.
* Language proficiency in German and English (written and spoken); proficiency in other languages a bonus.
* Strong IT skills and proficiency in Salesforce, Microsoft Office 365, Canva, PowerBI preferred.
* Excellent communication and time-management skills.
* Detail-oriented with the ability to prioritize tasks and work under pressure.
* Proactive and able to anticipate team needs.
* Willingness to learn and apply new skills effectively.
* Customer service-oriented with a friendly and professional demeanor.
Our Commitment To You
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
* Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
* Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We’re Fans. Are you?
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Hospitality
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