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Sales Associate - Victoria's Secret Teesside, Sheffield
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Client:
NEXT
Location:
Sheffield, United Kingdom
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
ee4e335ddc9a
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
The Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.
Key Responsibilities:
* Drives sales and growth by personally selling to customers
* Connecting with multiple customers
* Proactively engages with customers, reads cues and responds effectively
* Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
* Uses confident selling statements and is effective at overcoming customer objections
* Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
* Displays expert product knowledge and takes initiative where needed
* Participates in sales goal setting with manager and tracks individual performance towards the goal
* Delivers a friendly and efficient customer experience
All roles at Victoria’s Secret are responsible for:
* Driving sales results and growing the business through action and productivity
* Maintaining a focus on bras as the premier product, to build loyalty and support our “Best at Bras” culture
* Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable
* Setting personal goals and tracking individual and team performance to the goals
* Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
* Taking initiative to recover and replenish merchandise, so it is available to sell
* Understanding and adhering to visual merchandising brand standards
* Assisting in housekeeping of sales floor and communicating maintenance issues
* Keeping an awareness of, and building personal capability in, loss prevention
* Reinforcing store strategy to reduce shrink
* Supporting all activities related to providing a safe working environment
* Understanding and demonstrating Company values
KPI's:
* Transactions Per Hour
* Bra Conversion
Qualifications:
• Exhibits an authentic desire to exceed the customers’ expectations
• Persuasive, builds enthusiasm, and inspires the customer to buy
• Proven ability to meet or exceed sales goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
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