Marketing & Customer Relations Manager
Stroud
£33,000 + Commission
Full-Time | From £33,000 + Commission (£5K+ Typical) | Boutique Independent Fashion Brand | Office-Based (Mon–Fri, Occasional Weekends)
What’s in it for you?
Work with an elegant, ethical fashion brand | Creative, varied role | Generous commission structure | Opportunity to style a diverse clientele | Positive, close-knit team environment | Autonomy to shape marketing and sales strategies | Engage in showroom and events | Develop your skills across fashion, marketing, and customer service
Must Have’s
·Strong interpersonal and face-to-face customer service skills
·Excellent organisational skills and attention to detail
·Confident with Apple Mac, Microsoft Office & Google Workspace
·Experience with email marketing tools like Mailchimp
·Social Media experience
·A positive attitude and willingness to get stuck in
·Passion for fashion, styling, and working with colour and fabrics
·Excellent telephone manner and showroom presentation
Nice to Have’s
·Background in fashion, styling, or working with luxury goods
·Familiarity with Adobe Creative Suite (Photoshop, Illustrator, Lightroom)
·Knowledge of website CMS (Shopify) and basic SEO
·Understanding of Google Analytics and digital marketing performance
·Previous experience managing stock and CRM systems
·Confidence running stands or events at fashion shows
So, what will you be doing?
·Handling all customer enquiries via phone and email
·Assisting customers in the showroom and at shows – offering personal styling advice
·Taking and processing orders with care and attention
·Managing the brand’s digital presence – including email campaigns, website updates, and social media content
·Writing and editing marketing content with an eye for tone and accuracy
·Coordinating appointments, stock control, and order fulfilment
·Supporting the founder with administration, customer care, and creative initiatives
For more information, a confidential chat, or to discuss your application please contact Georgie at i2i Recruitment as soon as possible.
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this occasion. #J-18808-Ljbffr