Job Description
A great opportunity for an experienced Hard Services Facilities Manager to take ownership of technical operations within a large, high‑quality commercial office building in central Birmingham. This 320,000 sq ft multi‑let asset welcomes up to 3,000 people daily and offers extensive amenities including a gym, restaurant, wellbeing facilities and on‑site parking. The building is directly owned by a major real estate investor, with a strong focus on compliance, engineering standards and service excellence.
Key responsibilities include:
* Overseeing all hard services delivery across a large multi‑let commercial building
* Managing M&E contractors and ensuring high performance across PPM and reactive works
* Leading statutory compliance including HVAC, BMS, electrical systems, fire safety and water hygiene
* Acting as the on‑site technical lead and escalation point for engineering issues
* Ensuring all plant, equipment and life‑safety systems are maintained to required standards
* Monitoring and reporting on PPM completion, asset performance and compliance status
* Using CAFM systems to manage tasks, track compliance and maintain accurate records
* Supporting lifecycle planning and contributing to technical elements of the service charge
* Working closely with the Building Manager to maintain a safe, efficient and well‑run environment
What We’re Looking For
* Experience in a Hard Services Manager, Technical FM or Engineering Manager role within commercial property
* Strong understanding of M&E systems and statutory compliance requirements
* Proven experience managing contractors and overseeing technical service delivery
* IOSH Managing Safely (ESSENTIAL)
* NEBOSH, HNC/HND or other technical qualifications (preferred)
* Confident using CAFM systems for PPM, reactive tasks and compliance tracking
* Ability to work independently and take ownership of technical operations
* Strong communication skills and confidence engaging with occupiers and stakeholders
Why This Role
* Competitive salary and excellent benefits
* Free gym access
* Free on‑site parking