About The Role
We are looking for a HR Operations Manager to work alongside our Senior HR Manager and wider HR team to support and deliver a first-class HR service. You will be responsible for overseeing the daily operations of the HR Administration team, ensuring an efficient and effective HR service delivery. The role involves managing HR processes and systems as well as leading a team of HR Administrators to support the Company’s goals. The successful candidate will be able to build and form strong working relationships across all levels of employees to deliver an efficient and effective HR Service. You will report directly into the Senior HR Manager and also work closely with our HR data team, Payroll and Reward team, as well as our HR Business Partners, HR Advisors and Recruitment team.
Duties and Responsibilities
* Lead and manage a team of HR Administrators, providing guidance and support, whilst working with the wider HR team to provide development opportunities, as well as helping to balance workloads across the team.
* Help ensure the Early Careers Administrators are trained and compliant with the HR processes they are also responsible for, including having the relevant checks in place to monitor this.
* Responsibility for leading and overseeing the onboarding process for the team, ensuring a positive candidate experience.
* Champion a positive end-user experience and be responsive to employee and manager needs.
* Ensuring compliance with all pre-employment checks for new joiners as well as ad-hoc screening checks for existing employees in line with the Company’s Employee Screening policy throughout the year.
* Responsibility for the relationship with our third party screening supplier Accurate and to act as an escalation point for the team.
* Oversee and optimise HR processes including lifecycle management.
* Collaborate with other departments to ensure HR initiatives align with organisational goals and objectives.
* Monitor and analyse HR metrics to identify trends and areas for improvement.
* Collaborate with stakeholders to deliver a seamless HR operations service and continuously improve the employee experience.
* Lead on projects to improve team operations.
* Support the transition of new systems.
* Manage workflow across the team, looking for efficiencies and opportunities to streamline processes and enhance workflow.
* Support the onboarding and integration of new acquisition businesses.
* Work closely with the payroll team to ensure clear and timely communication between teams and act as escalation point for any unresolved discrepancies or issues.
* Stay up-to-date with industry trends and best practices in HR operations.
Team
Our team of HR professionals work closely to support the group's business strategy. The team prides itself on supporting and driving employees\' personal and professional wellbeing to ensure they can maximise their full potential.
Person
Candidates will be able to demonstrate the following attributes:
* Proven experience in HR operations or a similar role, preferably within professional services.
* Strong knowledge of HR Processes, systems and best practices.
* CIPD qualified (minimum level 5, level 7 would be advantageous).
* Ability to influence and negotiate at all levels, including senior stakeholders.
* Excellent organisation/time management skills.
* Thrive within a fast paced and progressive working environment.
* A client centric mindset focussed on enhancing the employee experience.
* Attention to detail with the ability to work under pressure and to tight deadlines.
* First class verbal and written communications skills.
* Proactive, resilient and self-motivated approach towards work.
* Previous working knowledge of Midland HR I-Trent HR System would be advantageous.
* Always maintain absolute confidentiality and exercise discretion.
* Able to work effectively both on an individual level and as part of a team.
About Us
The benefits: With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you\'ll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance.
About Gateley
Gateley is a forward thinking and straight talking legal and professional services group. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are a group of formidable experts in all areas of law and business. The Gateley Story reflects our people and culture and the Gateley Team Spirit and values: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do, and Working Together. We recognise team members through the Gateley Team Spirit awards.
Diversity, Inclusion and Well Being
Diversity, inclusion and wellbeing are important to Gateley's culture and values. We recruit talented people from diverse backgrounds and provide equal opportunities regardless of age, sex, race, sexual orientation, disability, or culture. We offer flexible working patterns and are proud to be Gold Standard for Diversity and Inclusion Charter and Stonewall Diversity Champions. We emphasise a good work/life balance and flexibility in roles.
Additional Information
If you are successful in receiving an offer of a role with our company, a variety of pre-employment screening checks will be completed. The screening that takes place will be relevant to your role and will vary from role to role.
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