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Coo (chief operating officer)

London
Sleek Events
Chief operating officer
Posted: 17 February
Offer description

WE'RE SLEEK. IT'S GOOD TO MEET YOU.

Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe.

We partner with forward-thinking, ambitious clients to create impact - whether for a product

roadshow, a reimagined B2B conference, a global car launch, or a major industry exhibition. Our

ambition is simple: to create human-first experiences that build communities, fuel innovation, spark collaboration, and unlock new opportunities for our clients.

Our approach has earned us places on both The Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list in 2025. We're also proud to be recognised as a 2025 Sunday Times and Campaign "Best Place to Work". These accolades reflect something we nurture; building success without compromising on people, purpose or standards. We call it 'growth without compromise'.

WHO WE ARE

Sleek is defined by a people-before-profit mindset. We celebrate individuality, set high standards and believe purposeful leadership and exceptional work go hand in hand. Everyone here is self-motivated, curious and committed to growing, regardless of seniority. We value people who take ownership, solve problems willingly, act on feedback, and are comfortable operating in a fast-moving, high-standards environment.

Based in Wimbledon, our HQ is a bright, modern and collaborative space where people genuinely enjoy spending time sharing ideas, playlists, lunch breaks and visits from the office dogs. Being proudly Office By Design, we work from our HQ four days a week with one work-from-home day, plus flexible core hours. This pattern is central to how we work. We know we learn and perform better when we're together – after all, our business is about bringing people together.

Our structure has been consciously designed to enable growth and invest heavily in team development. You'll find Sleek a welcoming place for everyone, from those starting their careers to experienced specialists. We're committed to creating a community where you can do your best work and realise your potential.

We also expect and welcome candidates from all backgrounds and are here to make reasonable adjustments throughout the interview process wherever needed - just let us know.


ROLE OVERVIEW

Our Chief Operating Officer will hold the day-to-day responsibility for the overall operational performance and success of the agency, delivering consistency, efficiency and high performance.

Reporting directly to the CEO and Founder, the Chief Operating Officer is an Executive Leadership role and a significant contributor to the Board of Directors. In addition to working across all company departments at a high level, the COO heads up the Operations Team with direct line management of the Operations Director and responsibility for our sustainability, resourcing and sourcing functions.

The role is focused on translating the company's vision and strategy into operational excellence via seamless departmental integration supported by best practice processes and procedures which evolve as needed to continue to support the business' impressive and sustained growth.

They will ensure effective resourcing and supplier sourcing is delivered across the business in a way that supports our business model, upholds our values and delivers the best possible client experience while delivering the targeted commercial returns and minimising risk.

The COO will lead, facilitate and monitor the integration of new departments, services, teams and geographic locations as needed under the Sleek brand, prioritising the successful embodiment of our core values across all verticals as the company continues to evolve.


RESPONSIBILITIES

COMPLIANCE, FINANCE, RISK AND LEGAL

* Oversee compliance and manage risk (with all relevant industry regulations, contractual obligations, data protection, supplier agreements and risk / health and safety, etc) by ensuring we have proper processes, liaising closely with departmental heads and external legal counsel where required
* Participate in monitoring profitability across operations and work closely with Finance and Operational teams to preserve profitability
* Identify cost efficiencies and revenue opportunities where relevant

OPERATIONAL STRATEGY AND IMPLEMENTATION

* Own and implement Sleek's operational strategy and oversee running of day-to-day operations, working closely with the Operations Director who will lead much of the implementation
* Increase efficiencies via creating new processes and strengthening existing ones
* Continual improvement and evolution of processes, procedures, workflows and tools which are scalable and support growth
* Oversee the implementation and delivery of our sustainability strategy
* Drive efficiency, collaboration and integration, uniting teams and brining colleagues on the journey
* Set up operations in new markets as required to deliver consistent operations in new geographies, including USA
* Oversee quality control by monitoring the output of the team and seeking internal and external feedback to constantly improve the quality of Sleek services and pitches
* Contribute consistently and effectively to The Board
* Support the CEO and Founder and Board of Directors as required and provide regular updates and reports upon request

PEOPLE

* Oversee resourcing and workforce planning ensuring the business model stays fit for purpose and freelance resource engagement supports the strategy
* Monitor and improve where need billable hours and resource utilisation metrics
* Work closely with departmental heads to analyse requests for new hires based on utilisation and commercial data
* Demonstrate efficient and proactive problem solving, foster a culture of rapid trouble shooting and personal accountability

LEADERSHIP AND COLLABORATION

* Lead and evolve a high performing team and demonstrate exemplary working practices
* Collaborate effectively across all departments, verticals and geographies to ensure seamless integration and holistic, full-service agency offering
* Represent Sleek at industry and client events, using own personal profile to strengthen the reputation of the business

Requirements

REQUIRED EXPERIENCE AND SKILLS

* Seasoned experience at C-Suite level in an events agency (at a minimum current / previous Senior Director in a large agency) Head of Department level role within an events agency
* Significant operational expertise and working knowledge of the operational landscape within events (including industry standards, regulations and risk management)
* Experience in mass participation events and associated protocols and compliance related matters
* Cross functional collaborator with experience in integrating creative, technical and client service disciplines
* A high level of financial literacy with a solid understanding of corporate finance
* A working understanding of corporate governance principals
* A high level of communication skills at c suite level
* A deep understanding of client needs, the nuances of varying event formats and client-types.
* Strong track record of successfully leading high performing teams and nurturing talent
* Proven track record of client and employer confidentiality.
* Desirable software knowledge: Salesforce, Google Docs, ProCim

ABOUT YOU

* An exemplary leader, emotionally intelligent and able to set standards and moderate authority and support, knowing the value of when to listen
* Pragmatic and a natural problem solver with a can-do attitude and mature mindset
* Strong sense of accountability
* Able to travel when required
* Naturally proactive, self-motivated and thrives in a fast-paced environment
* Collaborative team-player, with the ability to develop positive, strong working relationships and secure the buy in of the team and Board
* Actively seeks and welcomes feedback
* Demonstrates best practice and mentors junior members of the team
* Embodies the values of the Sleek team
* Demonstrates curiosity and the continual desire to stay informed
* Customer centric approach to delivering value and optimising productivity
* A mature and balanced leader capable of calm under pressure with the ability to "be good on a bad day"

Benefits

Our benefits were created by Team Sleek to ensure they appeal to a wide range of individuals. Here is a taster of the types of things they include;

* 27 days holiday (excl. UK public holidays). Additional days holiday for each year of service (capped at 3)
* Week-day birthdays off
* Last Friday of the month early finish (15:00)
* Standard Pension Plan
* Fitness membership
* Company discounts and perks
* Company social events inc. weekly office drinks
* Annual Company Offsite
* Additional Benefits after 1 years' service including Private Health Care
* Opportunity to attend overseas familiarisation trips on behalf of Sleek in luxury accommodation. Recent destinations include South Africa, Abu Dhabi and the South of France

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