Digital Administrator - Fixed Term Contract, Hamble-le-Rice
Client: RYA
Location: Hamble-le-Rice, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 9a1051f86ffa
Job Views: 4
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for users of the RYA website and social media platforms. You will be responsible for addressing customer problems, requests, and feedback through email, phone, and social media channels.
The digital infrastructure was upgraded in May 2021 with a Sitecore Content Management System, marking the beginning of a multi-year digital transformation journey. The next steps include enhancing communication with members, optimizing user journeys, and increasing personalization of digital marketing activities.
Responsibilities:
* Support customers via email, phone, and social media
* Assist in digital communication and engagement strategies
* Contribute to ongoing digital transformation initiatives
Benefits:
* 33 days holiday including public holidays (pro-rata)
* Your Birthday Day off
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