Golf Membership Administrator – The Manor House Golf Club – Castle Combe, WiltshireThe Manor House, a part of the Exclusive Collection, is nestled in the storybook village of Castle Combe and combines timeless elegance with a Michelin-starred restaurant and a championship golf course. The Castle Inn, part of The Manor House estate, is a historic Cotswolds inn where relaxed dining meets warm, welcoming service. Together, they offer a heritage-rich setting where every detail is designed to create memorable experiences for guests.You will join as a Golf Membership Administrator that values leadership, creativity, collaboration, and pride in everything they do, supporting the golf team with the smooth administration and experience of our membership community. Here, your ideas will be welcomed and your growth supported.At The Manor House, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:• Competitive pay, plus service charge• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining• Free meals while on duty• Free access to the on-site gym and parking• Access to our Employee Assistance Programme and wellbeing resources• Exclusive discounts and perks through Hospitality Essentials• Opportunities for growth, learning, and internal movement within the Exclusive CollectionKey Responsibilities• Manage day-to-day administration of golf memberships and enquiries• Respond to membership calls, emails and enquiries in a timely and professional manner• Assist with membership tours, show rounds and information packs for prospective members• Maintain accurate member profiles, preferences and information within the system• Support the management of the tee sheet and membership requests• Assist with membership renewals, communications and reminders• Coordinate and support member events, including communications and event preparation• Produce membership materials such as welcome packs, fixture lists and member communications• Process membership payments accurately through the relevant systems• Maintain the membership calendar and assist with planning member engagement activitiesPerson Specification• Excellent administration skills with strong attention to detail• Confident communication skills and a professional manner• Strong organisational skills and ability to manage multiple tasks• Comfortable working both independently and as part of a team• Good computer literacy and experience using office systems• Previous experience within administration, hospitality or customer service preferred• A proactive approach with a passion for delivering great guest and member experiencesWe are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.