Overview
Store Colleague role at JD Group, delivering the JD group experience and helping customers feel welcomed, supported, and excited about what we offer.
Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in-store devices to check stock, share product options, and support the full customer experience.
* Keep the shop floor clean, tidy, and fully replenished — ensuring displays stay fresh and on-brand.
* Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.
Qualifications / Skills
* A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
* A genuine passion for the brand, trends, and the latest products.
* Proactive attitude, with the confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self-motivation, with a desire to improve and progress within the group.
What We Offer
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities to learn and develop at work
* Access to Apprenticeships and accredited qualifications
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you\'re passionate about contributing to an inclusive, people-first, and customer-centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don\'t hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a first stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you for your time.
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