Technical Sales Administrator Salary: Dependent on Experience Hours of Work: Monday – Friday, 08.00 – 16:15 Job Type: Full-time, Permanent Location: Blackwater, Truro, Cornwall Closing Date: 22/08/2025 About the Role We have an exciting opportunity for a Technical Sales Administrator, responsible for global shipments, to join our busy sales office team on the outskirts of Truro. The role will ideally suit an individual with experience in international shipping and customs procedures (predominantly USA, Eastern Europe, Ukraine and Southern Hemisphere Countries) and is used to working in a busy office environment, preferably with an understanding of the agricultural machinery industry. Job Summary Supporting our Export Sales team to facilitate machine and parts shipments to our global distributor network. Close and proactive liaison with the Sales Teams, Accounts, and Manufacturing departments is essential for the smooth operation of the company, as is keeping the customer informed by email or phone at all stages of the process. Requirements - Experience in international shipping and customs procedures - Experience of using Epicor (or similar manufacturing ERP system) - Competent administration skills - Ability to work independently or as part of a team - Proven background in a busy office environment, preferably within the agricultural machinery industry - Professional/courteous customer communication skills, written and verbal - Computer literacy, including proficient use of the Microsoft Office suite - Strong organisational skills with the ability to manage multiple tasks and priorities - Proactive, problem-solving approach with a positive ‘can-do’ attitude - Willingness to assist with other duties as and when required What We Offer We believe in rewarding our team and creating a great place to work. As part of our commitment, we offer a comprehensive benefits package including: - 28 days' holiday inc. bank holidays - Employee Assistance Programme – available 24/7, 365 days a year - Employee Forum –have your say and be heard - Career progression opportunities - Length of Service awards - Pension Scheme - Free on-site parking - Free branded workwear and PPE - Regular site incentives – including Pasty Days, Christmas gifts & Bonus Other organisations may call this role: Export Administrator, Export Sales Administrator, Customs Export Administrator, European Trade Administrator, Sales Administrator, or Sales Operations Co-ordinator. Applications To apply, please click the Apply button. You’ll be redirected to our website, where you can submit your CV and a covering letter outlining your suitability for the role