Planner/Scheduler - Glasgow - Salary up to £28,000
Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.
Key Responsibilities:
* Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
* Plan and schedule engineers’ daily workloads in a logical, cost-effective, and timely manner.
* Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
* Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
* Support general administrative duties, including record-keeping, reporting, and updating job management systems.
* Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.
Requirements:
* Proven experience in a planning or coordination role with a strong customer service focus.
* Excellent telephone manner and professional communication skills.
* Strong organisational, time management, and multitasking abilities.
* Ability to prioritise tasks and work under pressure to meet deadlines.
* Computer literate with experience using planning or job management systems.
* Team player with a proactive and positive approach.
* Awareness of health and safety procedures and commitment to working safely.
Salary & Benefits:
* Salary up to £28,000 DOE
* Competitive benefits package
* Opportunities for professional development and career progression
* Compnay pension
* On site parking