Job Summary
The Heron Medical Practice is seeking a Health Care Assistant to join our team on a permanent basis. The role is 15-20 hours per week, with the option to discuss.
If you're looking to be part of a friendly and progressive practice and want a fulfilling career opportunity, we would love to hear from you.
Interviews will be held week commencing 26th January 2026.
Job Details
Date posted: 31 December 2025 | Pay scheme: Other | Salary: £13.00 - £13.59 per hour | Contract: Permanent | Working pattern: Part-time | Reference number: A0968-25-0009
Job locations:
* 161 Station Road, Herne Bay, Kent, CT6 5NF
* The Surgery, St. Albans Road, Canterbury, Kent, CT3 4EX
* The Heron Medical Practice, 269 Reculver Road, Herne Bay, Kent, CT6 6SR
Core Responsibilities of the Health Care Assistant
* Provide routine clinical care to patients in line with practice policies and protocols
* Deliver wound care to patients
* Perform phlebotomy
* Conduct spirometry tests
* Record ECGs
* Process and manage laboratory samples requested by GPs and Nurses
* Clear and re‑stock consulting rooms
* Assist in the assessment and monitoring of patients health and well‑being
* Undertake specific clinical activities for named patients as delegated and trained
* Help raise awareness of health and well‑being and promote healthy lifestyles
* Maintain accurate clinical records in compliance with relevant legislation
* Ensure effective use of read codes
* Chaperone patients when necessary
* Assist GPs with minor surgery as required
* Support ophthalmology clinics
* Aid the team in handling clinical emergencies
* Recognise and refer patients presenting with mental health needs
* Support patients in the use of prescribed or over‑the‑counter medicines (within own scope of practice)
* Deliver opportunistic health promotion where appropriate
Person Specification
Skills (Essential)
* Excellent communication skills (written and oral)
* Strong IT skills
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* EMIS / Vision user skills
* Effective time management (Planning & Organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving & analytical skills
* Ability to follow clinical policy and procedure
Skills (Desirable)
* Experience with audit and able to lead audit programmes
* Experience with clinical risk management
Qualifications (Essential)
* The Care Certificate (or equivalent level 3 qualification)
Qualifications (Desirable)
* KASPAC
Clinical Knowledge and Skills (Essential)
* ECGs
* Venepuncture
* New patient medicals
* Chaperone procedure
* Understands the importance of evidence based practice
* Ability to record accurate clinical notes
* Ability to work within own scope of practice and understanding when to refer to GPs
* Knowledge of health promotion strategies
* Understands the requirement for PSDs and associated policy
Clinical Knowledge and Skills (Desirable)
* Knowledge of public health issues in the local area
* Awareness of issues within the wider health arena
* Wound Care / Removal of sutures & staples
* Ear Care
Other Requirements (Essential)
* Flexibility to work outside of core office hours
* Disclosure Barring Service (DBS) check
* Occupational Health Clearance
* NMC registration
Personal Qualities (Essential)
* Polite and confident
* Flexible and cooperative
* Motivated, forward thinker
* Problem solver with the ability to process information accurately and effectively, interpreting data as required
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure / in stressful situations
* Effectively able to communicate and understand the needs of the patient
* Commitment to ongoing professional development
* Effectively utilises resources
* Punctual and committed to supporting the team effort
Experience (Essential)
* Experience of working in a primary care environment
* Experience of working as a HCA
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: The Heron Medical Practice
Address: 161 Station Road, Herne Bay, Kent, CT6 5NF
Website: https://www.theheronmedicalpractice.co.uk/
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