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Customer service administrator

Rugby
The Caraires Consultancy
Customer service administrator
Posted: 14h ago
Offer description

Rugby Based

Temporary to Permanent

9am - 5 pm - 37.5 hours per week - Monday to Friday

£13.08 per hour

Immediate Start

Our Rugby based, membership organisation is seeking an organised, proactive individual to assist in the busy training department.

Main skills

* Answer training queries over the phone

* Manage the training and enquires inbox

* Manage training course bookings

* Maintain the Database/CRM system

* Process Applications and DBS Applications

* Co-ordinate dates for exams

* Book Tutors

* Process complaints

* Raise invoices

* Process online payments and chase late payments

* Book accommodation and organise refreshments

Person spec

* Must be extremely organised

* Excellent customer service skills

* Good working knowledge of Word, Excel Outlook

* Experience working with databases/CRM systems

* Excellent administration skills

* Flexible approach

* Proactive "Can do" attitude

Please call us for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

To view our Privacy policy please see our website.

Benefits of working through The Caraires Consultancy:

(1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £50 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work

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