About the role
An opportunity has arisen within the Council’s Corporate Service Support Team for a Senior Service Support Officer to be recruited into the structure. This part time (30hrs per week), permanent role will provide an administrative support function to the Council’s Partnerships Team.
About the Role:
The role will involve the arranging and minuting of various multi-agency partnership meetings, including the Public Services Board and its associated Project Groups and Sub-groups. The work of the Ceredigion Community Safety Partnership and associated groups will also be supported by this role. The officer will be responsible for arranging virtual and in person meetings, attending meetings, issuing minutes and monitoring actions.
The Senior Service Support Officer will monitor the team’s shared inbox, ensuring incoming mail/enquiries are dealt with on behalf of the team. There will be a requirement for the officer to assist with analysing data using Microsoft Office and support with the correlation of information. You will also be required to update web-based information via the corporate internet and intranet.
About the Candidate:
The candidate will require a NVQ4 in Business Administration qualification or have proven equivalent experience. Experience of working within an administrative setting will also be essential and excellent minute taking skills will be required. The candidate will be expected to deal with external organisations and members of the public and will need to be helpful and understand the importance of providing good customer service. The opportunity would suit someone with a methodical approach to work, excellent attention to detail and have excellent IT skills.
The successful candidate must be able to participate in meetings through the medium of Welsh and possess the ability to produce written communication in Welsh and English.
The following qualities are also required for the post:
1. Ability to work agilely across multiple service areas
2. Ability to work within multi-disciplinary teams
3. Ability to analyse the impact of problems and prioritise
4. Understanding of data security and how that relates to data disclosures
5. Must be able to handle sensitive and potentially disturbing information with professionalism and maturity
6. To work with staff at all levels throughout the authority
Team Ceredigion Information Pack
For further information please contact Anwen Thomas:
Note: We reserve the right to extend the application closing date.
What we offer
Work-life balance
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Where you'll work
Democratic Services
We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer. Our key functions include:
7. Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
8. Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
9. Electoral Services: General and local elections; Management of electoral register.
10. Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
11. Translation: Documents and simultaneous translation.
12. Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.
Penmorfa Penmorfa is our most central office, it is where our Chief Executive and Councillors are based.