Location Milton Keynes
Discipline: Head Office
Job ref: 017523
Published: about 5 hours ago
The Role
At Charles Tyrwhitt our purpose is to Make it easy for men to dress well and we cant do that without our specialist teams.
This time, were on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate.
What you will be doing
The primary purposes of the People Partner DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business.
Key Responsibilities
People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives.
Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently.
Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance).
Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area.
Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success
Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles.
Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner.
Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development)
Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance.
Oversee induction plans for all DC & CC colleagues and monitor probationary periods.
Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders.
Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director
Support the wider People team to deliver corporate events and activities outside of your business area
Carry out other ad-hoc tasks as required and instructed by the Senior People Partner
What We Are Looking For
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BEs: BE the BOSS, BE the CUSTOMER and BE the BEST.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so were looking for hard working people with a pro-active approach to their work.
Required Skills And Experience
Experience within a similar role within a warehouse or distribution centre environment
Ability to communicate effectively and provide quality client services to internal/ external stakeholders
Understanding of employment law and experience of practical application
A capable and experience coach to client group
Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint
Good level of numeracy
Efficient, organised and adaptable
Quickly able to build effective relationships
Ideally fully or partly CIPD qualified or qualified by experience
What You Can Expect From Us
Competitive salary and excellent bonus scheme
An entrepreneurial environment where youll be encouraged to try things and make changes to drive the business forward
Youll have access to Staff Discount from your 1st day, not just at CT but also from The White Company
Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
We are proud to go about our business in the right way and partner with many charities and sustainability partners - giving something back is an important part of our ethos
At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to make it easy for men to dress well. We take care of a chaps entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. Were taking a good hard look at our social and environmental impact, and always looking for ways to be better.
I am Proud and Free to be me
When it comes to our people, we really do Give a shirt.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; BE the BOSS, BE the CUSTOMER and BE the BEST.
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