We are currently looking for an enthusiastic, and motivated individual with excellent customer service and telesales skills to join our team at the Chorley site. Reporting into the Ingredients Manager you will need to be hardworking and motivated with the ability to build a rapport with customers. There will be no cold calling involved and the main aspect of the role will include speaking with our existing customers to upsell products and promotions and take regular orders, so the rapport and relationship built with customers is enjoyed on a regular cycle of communication.
The successful candidate will have a background in customer service, this might be telephone based or it might be a customer facing. It is all about being personable and managing relationships.
Location: Chorley, PR6 7DE
Hours: Monday - Friday (8.30am - 4.30pm)
Full-time fixed-term position for 12 months.
Main Responsibilities
1. To give a positive and memorable customer experience to all on incoming/outgoing telephone call traffic with a positive "can do" attitude
2. Assisting with stock control within the warehouse
3. Take regular orders and communicate with customers in relation to any delays and shortages
4. Build a good rapport with blending plants and regional sales team
<...