Contract Type: Permanent
Salary:
Clerk Grade C (30 Hours) SCP 5 £21,310 SCP 6 £21,657
Deputy Registrar Grade F (6 Hours) SCP 17 £5,170 SCP 22 £5,616
Combined Salary (36 Hours): £26,480 - £27,273
Hours Per Week: Total 36 hours
Base Location: Dukinfield Town Hall
Assessment Date: To be arranged
The Role
The Registration Service provides a statutory service for the registration of births, deaths, marriages and civil partnerships in Tameside and is committed to maintaining a high level of integrity and reliability.
In addition to ensuring statutory compliance and public protection there is a responsibility to uphold the reputation of civil registration.
We are looking for a confident, reliable, flexible and enthusiastic person to assist in providing a clerk/reception service for personal callers to the Register Office. The post holder will deputise as required for Registrars to cover the registration of births, deaths and civil marriages, both at the office and other approved premises within the district. This will include weekend working to cover ceremonies on an overtime rota basis when required.
Good IT skills are a requirement as various IT packages are used to issue certificates and take appointment bookings.
About You
You must be customer focused and have experience in dealing with customers both face to face and by telephone. Some customer contact will involve sensitive matters, and you should have the ability to deal with these in a tactful and diplomatic manner.
You will be expected to have effective communication and interpersonal skills, having the ability to deal sensitively with members of the public.
Good organisational skills are essential; you must be able to prioritise tasks to meet daily demand by using your own initiative.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For an informal discussion please contact Lesley Hampson, Register Service Manager on 342 5028.