Residential Property REPORTS TO: Director ROLE: Fee Earner in the Residential Property Department. RESPONSIBILITIES: To manage the Departments caseload from initial instructions from client to post completion matters to include opening/closing files. To provide clear, comprehensive and accurate legal advice to clients. To run files in accordance with all internal, professional conduct and accounts rules and obligations. To carry out client sourcing activities in accordance with internal targets. PRINCIPAL DUTIES: Run transactions smoothly to conclusion providing a high level of service. Provide clients with comprehensive and accurate legal advice. To attend upon clients on the telephone and in person. To confirm advice in correspondence. To respond promptly to all written and telephone communications in accordance with the office manual To liaise with solicitors, agents and any other third parties in a timely and professional manner. To keep abreast of legal developments in the fee earner’s sphere of practice and defer to expert third party advice where appropriate. To progress actively the client’s matter promptly to conclusion. To comply with all professional, regulatory and statutory training requirements. To keep up-to-date and comply with all procedural, regulatory, statutory and professional changes relevant to the job description and professional qualification. To draft all necessary documentation required to progress the client’s case and to proof read documents. To uphold the highest standards of work and professional conduct. To ensure that paper and electronic files are up to date, accurate and organised. To comply with all internal, professional conduct and accounts rules and obligations. To prioritise work to meet deadlines agreed with the client or any other party involved with the matter. To ensure that all information used in managing the files and storing deeds and wills and any other documents relating to the case are accurately recorded. To meet time recording, billing and other performance targets (if applicable). To ensure that all requisite deadlines relating to the case are accurately recorded in the central diary system. To act as an ambassador/promoter of the firm. To take a proactive approach to building professional relationships with clients and other contacts. To treat clients and colleagues with respect and tact bearing in mind individual needs and ensuring confidentiality at all times. To present smart appearance and wear attire suitable for a professional business environment. To maintain and promote the good image of the firm. To type own letters and documents as required. To assist other fee earners/members of staff as directed by the Managing Director. Diary Management: To ensure that all matters requiring chasing are recorded in the diary system maintained in the office and are followed up regularly.