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As part of our team, we welcome your passion, natural warmth, and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm, and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones — what matters most to us is that you have a positive and engaging personality, are self-motivated, and enjoy the buzz and excitement of a busy hotel atmosphere.
To say thank you, we have many perks:
1. Competitive pay – We are proud that everyone who joins our family gets rewarded with a rate of pay above the National Living Wage, irrespective of age, plus tips on top.
2. Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
3. Excellent discounts across our family of hotels – including 25% off food & beverage in our hotels, an amazing staff rate of £25 B&B per person across the group, and special rates for your friends and family.
4. Support services such as an externally run confidential helpline through our Employee Assistance Programme.
5. Free meals when on duty to support your physical well-being.
6. Opportunities for learning and development through our ‘Family First’ pathways, which are among the best in the industry.
7. Opportunities to progress and move up within the company, with hundreds of internal promotions including to General Manager level.
8. Milestone awards to celebrate your loyalty, including Champagne, afternoon tea, or dinner for you and a guest. Reaching big milestones can earn you extra benefits like longer hotel stays, additional days off, and specially chosen gifts.
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