About the Role
We seek a skilled Technical Engineer to provide high-level tech support and training for Clenergy's Energy Storage Systems (ESS) and Energy Management products in the UK. This role is responsible for ensuring exceptional customer support, driving sales growth through cross-functional collaboration, and building technical capabilities across internal teams and customers.
Responsibilities
Technical Sales Support
* Provide expert advice on residential ESS solution (battery storage, inverters, BMS, etc) to the clients, focusing on distributors and installers.
* Conduct product demonstrations and technical presentations to showcase system capabilities.
Lead Generation & Opportunity identification
* Work with sales team to identify high potential clients.
* Assist in pipeline development by highlighting key applications and customer acquisition.
Customer & Partner Engagement
* Build up relationships with distributors and installers to expand market reach.
* Provide pre- and post-sales support to maintain client satisfaction.
* Ensure regular customer engagement and product training.
Collaboration with Engineering and R&D team
* Liaise with R&D and engineering team to tailor ESS product for UK market.
* Collect field data and user feedback for product improvement.
Market intelligence & Competitiveness analysis
* Monitor UK ESS market trend and provide quarterly report.
* Analyze competitor products and pricing to position ESS offerings effectively.
Qualifications
* Bachelor's degree in Electrical Engineering or electrical installation and testing qualification and experience.
* 3+ years in ESS project management or technical service. Proven subcontractor management and warranty handling.
* Ability to build and maintain strong relationships with clients and partners.
* Knowledge of UK electrical standards, and PV/ESS installation practices.
* Ability to interpret technical schematics.
* Willingness for local travel.
This could be a role of remote work.