Housing Concierge
Salary £24,638 per year (£12.60 an hour)
Permanent, Full time (37.5 hpw)
County Durham
We can't sponsor you due to certificate limits. We review this regularly.
Home, a place where you belong
Were looking for dedicated night workers to join our Social Housing Concierge team. Youll help keep our vulnerable customers safe, ensure buildings are secure and welcoming, and maintain good relationships with neighbours. As part of the Central Resource Team, youll cover staff leave, sickness, or recruitment, making sure customers always get the support they need.
Whats in it for you?
34 days leave, (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing.
Typical shift as a Housing Concierge
If you want a quiet and calm night security job, then this is not the job for you! There is so much more than monitoring CCTV or patrolling the premises.
First line of support when the wider team or networks arent available
Ensure building safety through patrols, fire door, locks and security checks.
Think on your feet to handle incidents, from suspicious activity to emergencies.
Pitch in with cleaning and tidying when needed.
Youll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the top ten Great Place to Work in the UK!
You bring
Calm under pressure with strong communication skills
Passion for supporting vulnerable people and understanding their needs
Sociable, observant, and able to spot changes in behaviour
Confident intervening sensitively and working both independently and as part of a team, with support from the wider out-of-hours team
Vehicle insured for business use (mileage reimbursed)
Our team
Youll join Laura on the Central Resource Team, whos been with Home Group since 2023 and progressed from Support Coordinator. Shes supported by Emma, our Client Service Manager for Durham, who has over 22 years experience and is always available to help.
Job details
Travel between services across County Durham.
4 nights on, 4 nights off on a rota, 8:30pm8:15am.
Regular daytime training and team meetings.
Use technology to monitor CCTV and update records.
Enhanced DBS required (we cover the cost).
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work !
Find out more
Click APPLY NOW to see ourHousing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. You can even learn more about?our?benefits?on our website.
Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
TPBN1_UKTJ