At InHealth Group, we’re proud to be the UK’s largest specialist provider of diagnostic and healthcare solutions, supporting over 5 million people each year on their healthcare journeys. Guided by our values of Trust, Passion, Care, and Fresh Thinking, we’re dedicated to making healthcare better for patients, customers, and colleagues alike. We manage 19 Diabetic Eye Screening Programmes (DESPs) across England, offering essential retinal screening services to around 2 million patients. We are now seeking an experienced Programme Manager to lead the operational delivery of one of our DESPs, ensuring safe, high-quality, and patient-centred care that meets all national screening standards. This role will support and manage our programme in Leeds and Mid Yorkshire. What You Will Do As the Programme Manager, you will oversee the day-to-day operations and continuous improvement of the Diabetic Eye Screening Programme, leading a multidisciplinary team to deliver excellence in screening and grading services. Your key responsibilities will include: Managing the operational delivery of the programme to ensure safe, efficient, and patient-centred service provision. Overseeing the screening and grading teams, ensuring compliance with training, education, and quality standards. Ensuring the accuracy and maintenance of the Single Collated List and managing the call/recall, failsafe, and administration functions. Leading on internal quality assurance, monitoring key performance indicators (KPIs), and ensuring all contractual and quality standards are met. Collaborating with Commissioners, Public Health teams, GPs, and Hospital Eye Services to ensure seamless care pathways and strong stakeholder engagement. Leading operational change and service improvement to meet the diverse needs of patients and local communities. Managing staff performance and development, including appraisals, sickness management, and training compliance. Supporting the Clinical Assessment Team and ensuring effective communication and feedback loops across all operational areas. Responding to patient and customer queries, complaints, and incidents in a professional and timely manner. Maintaining effective business continuity planning and ensuring compliance with all InHealth corporate policies and national DESP requirements. About You You’re an experienced and motivated healthcare professional with a strong background in public health screening programmes and team leadership. You bring both operational expertise and a passion for improving patient outcomes. You will also have: A management certificate or equivalent experience in leading teams and operations. Ideally, an accreditation in Diabetic Retinopathy Screening or Health Screening Diploma (desirable). Strong communication, organisational, and IT skills, with the ability to manage competing priorities effectively. Experience in staff management, quality assurance, and service improvement within healthcare settings. A sound understanding of DESP and Public Health England policies, as well as NICE, NSF, and NSC guidelines. A proactive, supportive, and confident leadership style, with the ability to motivate teams and challenge the status quo constructively. You’ll be patient-focused, diplomatic, and committed to continuous learning and professional development, helping InHealth continue to deliver outstanding care and value for every patient we serve. What's in it for you We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more! In addition to this, we also offer: 25 days annual leave (plus bank holidays) Generous company contribution pension scheme Fantastic learning and development opportunities 24/7 access to a dedicated well-being hub and an Employee Assistance Programme Monthly award programme and online peer-to-peer recognition Refer a friend bonus Discounts on InHealth’s healthcare services Smart tech, Cycle to Work and thousands of discounts and cashback options Paid-for professional memberships and more! Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. IND02 About Us InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues. Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patients from 1,000 locations by 2025.