We are seeking to hire Luggage Porter to join our team in the City of London. The ideal candidate will be responsible for offering a consistently high standard of service and assistance to our guests and maintain a lobby presence in order to offer a courteous and attentive service.
About us
Hotel Saint is a new kind of hotel, one thats modern, smart, and attentive. All the essentials, simplified. Great hospitality, uncomplicated. Were 272 rooms of contemporary, understated style. Where everything we do is done exceptionally well, with great care and precision. Everything is always just right. Youll find us on Aldgate High Street in The City, right next to the Aldgate Underground station.
This is a full-time position and is based on-site at the hotel.
Responsibilities
* Achieve positive outcomes from Guest queries in a timely and efficient manner
* Assist Guests with luggage and other requests as necessary
* Demonstrate a high level of customer service at all times
* Deliver VIP amenities
* Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
Requirements
* Naturally warm, engaging and professional in your approach to service
* Pro-active in problem solving
* Excellent organisational skills and attention to detail
* Fluent in written and spoken English
* Able to work under pressure and be a team player
Benefits
* Great work-life balance
* Discounts in Highgate Hotels worldwide
* Private pension
* Employee Assistance Program available
* Complimentary meals on duty
* Career development opportunities
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