Springtown Industrial Estate, Derry, United Kingdom
Job Description
* What you will do: Deliver excellent customer service by preparing, presenting, and serving food and beverages to company and client standards.
* Support with the setup, replenishment, and cleaning of food counters, tables, and condiments.
* Operate tills, manage cash handling, complete sales controls, and maintain accurate records.
* Ensure food is stored, handled, and served safely in line with HACCP, health, and hygiene regulations.
* Refill vending machines, check stock deliveries, and record food and temperature checks as required.
* Assist with special functions and events, including those outside normal working hours.
* Maintain a clean, hygienic, and welcoming service environment at all times.
* Respond to customer feedback, escalate complaints, and report any incidents, accidents, or irregularities.
What you will bring
* Previous experience in food service, catering, or customer-facing roles (preferred but not essential).
* Basic knowledge of food safety, hygiene, and HACCP standards.
* Confidence in handling cash, operating tills, and completing related documentation.
* Strong communication and customer service skills with a friendly, professional approach.
* Flexibility to support different service areas and adapt to changing needs.
* Ability to work as part of a team and follow company processes and standards.
* Willingness to undertake training and continuously improve skills.
* A proactive, safety-conscious attitude with attention to detail and cleanliness.
Benefits and Perks
* Unlimited access to an online platform offering wellbeing support; An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
* Save for your future by becoming a member of the Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
* Bike to Work Scheme
* Sodexo UK and Ireland’s enhanced benefits and leave policies
Other
* Sector: Not Required
* Career Level: Not Required
* Candidate Requirements: Essential
* Minimum Experienced Required (Years): 0
* Minimum Qualification: No Qualification
* Desirable: Ability Skills: Hospitality, Interpersonal Skills; Competency Skills: Collaboration, Teamwork
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