Housing Officer
Harlow District Council
Temporary, Full Time
£30.00 ph (umbrella)
Location: Harlow
Closing Date: 3rd February 2026
Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Housing Officer on a 6 month basis. Please note that this post requires the successful individual to be based in the Civic Centre in Harlow 3 days per week after an initial training period.
Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively.
Job Purpose:
The role requires housing management duties including responding to reports of anti-social behaviour, tenancy changes, safeguarding concerns and other tenancy related issues as per job description.
The role requires excellent customer service and organisational skills and an ability to be able to work independently as well as part of a team.
The Role:
To work as part of a team dealing with all aspects of estate and tenancy management. The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable.
To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council’s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents.
To ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintained
To attend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date information so that informed decisions may be taken to resolve the situation.
Duties Include but Not Limited to –
1. Letting of new tenancies/ending of tenancies
2. Managing tenancy changes
3. Introductory Tenancy Reviews
4. Resident engagement
5. Partnership working with other agencies and teams
6. Prioritising Tenancy sustainment
7. Tenancy enforcement
8. Tenancy/Property Audits
9. Estate management
The experience you will bring:
Full UK Driving Licence, with access to vehicle
Knowledge of tenancy management and legislation