NatWest Boxed is seeking an Operations Senior Comms Analyst to take ownership of the communication strategy for end-customers of BaaS products. The successful candidate will draft clear, empathetic messaging during incidents while collaborating with various stakeholders, including Content Designers and Risk. The role demands exceptional writing skills, the ability to function under pressure, and an interest in AI tools to improve communication efficiency. This position is vital in maintaining customer trust and clarity during technical disruptions.
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