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Uk customer service administrator

Southampton
Customer service administrator
Posted: 9 August
Offer description

Description About the Role DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within Commercial Team for a Customer Service Administrator on a 12 month contract Location: Southampton Hours: 9am – 5.30pm (Hybrid Model) How you will contribute: Provide administrative support to senior management Multiple calendar management, co-ordinating communication responses, events and manage logistics for internal and external meetings Prepare correspondence, presentations and reports Organise and maintain department SharePoint folders Assist teams with customer inquiries Liaise and build relationships with internal departments to resolve operational issues Monitor and manage Team email inboxes Support the team with general administrative duties Management of department procurement and invoicing responsibilities Assist in developing and improving Standard Operating Procedures for services/products General adhoc duties to support the team What you will bring: Proven experience in team administrative support Excellent verbal, written and interpersonal communication skills Strong organisational and time-management abilities Proficiency in Microsoft Office Suite Ability to multitask and prioritise effectively Professional demeanour and a proactive attitude Ability to work independently and as part of a team High attention to detail and problem-solving skills Experience working in a fast-paced office environment Familiarity with data analysis and reporting NOTE: All of our roles are subject to the below: Eligibility to work in the UK. A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. No unspent criminal convictions. Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing. We may close our roles early, depending on the number of applications received. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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