ABOUT THE ROLE: BMW & MINI PRODUCT GENIUS- SOUTHPORT
Are you passionate about BMW & MINI products and technology? Do you enjoy helping customers understand and get excited about their vehicles? We're looking for a BMW & MINI Product Genius to join our team at Southport and provide exceptional, informative, and engaging experiences for every visitor to our centre.
WHAT WE CAN OFFER YOU
* Time to Unwind – Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate Increases to 33 days with length of service
* Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
* Work Where People Matter – A friendly, family-run business with a supportive team culture
* Grow With Us – Ongoing learning and a clear path to progression
* Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
* Security and Peace of Mind – Benefit from our Life Assurance Scheme
YOUR RESPONSIBILITIES
* Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW & MINI products.
* Promote the technical unique selling points of BMW & MINI products and the associated customer benefits such as Digital Handover and the BMW & MINI App.
* Offer exceptional customer service through informative, non-pressured customer discussion.
* Welcome/Host customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
* Provide support to Aftersales departments during peak times.
* Adhere to all financial compliance and FCA regulations.
WHAT WE'RE LOOKING FOR
* Proven excellent customer service skills and likes to work with people.
* An outstanding attitude and passion for customer service
* Passion for BMW & MINI products and technology.
* Strong interpersonal and presentation skills.
* Ability to work autonomously.
* An enthusiastic, dynamic and team orientated personality
* Excellent communication skills
* Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
* Strong organisational and prioritisation skills.
* Is a team player. Offers help and support to others.
* Thorough knowledge of computer applications (MS Office).
This is a fantastic opportunity to kick-start your career in sales with a prestige brand and a supportive, family-focused team. Don't wait—apply today via the link or send your CV and cover letter to:
Halliwell Jones (Wilmslow) Ltd
Coppice Way
Handforth
Cheshire
SK9 3PB