Overview
Housing Officers - Remote Working - Commute within Basildon, Chelmsford and Southend on Sea
Salary: £28-35,000pa+ Excellent Benefits Package | Full-Time | Permanent
We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.
Responsibilities
* Supporting the Service User (SU): Manage a caseload of around (Apply online only) Service Users. Attend dispersal and conduct induction of SU into property. Signpost as necessary to doctors, shops, support agencies, etc. Conduct monthly visits and report any incidents, SU issues, abscondments, etc. Ensure SUs are moved on no later than the last date of payments to CSM. Arrange initial transport of SUs to their accommodation or any relocation as required. Ensure that health and safety of SUs are always maintained. Complete biweekly welfare checks of the SUs.
* Managing a property portfolio: Effect appropriate maintenance of properties. Conduct monthly inspections and report defects as required. Ensure all items within property are replaced/repaired as required in line with inventory procedure. Make recommendations to line manager regarding relocations of SUs and termination of properties to provide more efficient use of portfolio/void management. Prepare property for re-occupation after SUs move on. Ensure terminated properties are effectively prepared for hand back to landlord. Effect minor property repairs if necessary. Ensure the properties are maintained according to Health and Safety guidelines and company procedures. Ensure stores are maintained in line with purchasing procedure.
What Were Looking For
* Previous experience in a Housing Officer or similar support-focused role is essential
* Strong communication, problem-solving, and organisational skills
* Ability to work remotely with minimal supervision
* A full UK Driving Licence is essential (DVLA checks will be conducted)
* You must be willing to travel as part of your daily responsibilities
Benefits
* 33 days annual leave (including bank holidays)
* Life cover (2x basic salary)
* Westfield Health membership - cashback on health services and discounts for retailers and gyms
* Laptop, phone, and any other required equipment provided
* Mileage expenses - claimable from home
* 6-month probationary period
* Employer pension contributions (4% employer, 4% employee)
* Referral bonus scheme
Compliance & Additional Information
If youre a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, wed love to hear from you.
Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
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