Calling all aspiring IT Support technicians! Baltic Apprenticeships are thrilled to be partnering with Leica Biosystems to hire their next IT Support Apprentice! Leica Biosystems have 150+ years tackling pathology challenges head on, from better slide production to world-leading Digital Pathology empowering AI development. Their passionate experts drive their mission of Advancing Cancer Diagnostics, Improving […]
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Calling all aspiring IT Support technicians! Baltic Apprenticeships are thrilled to be partnering with Leica Biosystems to hire their next IT Support Apprentice!
Leica Biosystems have 150+ years tackling pathology challenges head on, from better slide production to world-leading Digital Pathology empowering AI development. Their passionate experts drive their mission of Advancing Cancer Diagnostics, Improving Lives.
As an IT Support Technician, you will be an essential part of the team; responsible for providing first class IT Support, working on hardware & software issues, Active Directory, re-imaging hardware and so much more to enhance your skills and reach your true potential!
In this role, you’ll work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
* Resolution of incidents and service requests, driving towards the teams shared KPIs
* Installation, configuration, and troubleshooting all hardware including laptops, desktops, printers, phones and more
* Imaging and rebuilding workstations and laptops
* Support of company mobile devices
* Working with Active Directory – Creating and Managing users and groups
Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours&Benefits:
* Salary – £16,500
* Monday – Friday 8:30 AM – 4:30 PM
* 25 days holiday per annum plus all UK public holidays
* Employer pension contribution of 6%
* Death in Service Benefit of 4 x annual salary
* Private Medical Insurance (taxable benefit)
* Reward & Recognition Scheme
* Referral Scheme
* Employee Assistance Programme
Desired Qualities, Skills and Knowledge:
* Knowledge of Windows operating systems and office packages
* Passion for technology
* Excellent communication skills, both oral and written
* Self-motivated with a positive attitude
* Ability to work under own initiative
* Excellent problem solving
* Grade 4/C in Maths and 5/C in English GCSE
Your Training with Baltic Apprenticeships
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.
Eligibility Criteria
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
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