Overview
Legal IT Applications Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote. Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office.
Responsibilities
* Maintain and support Microsoft 365 services (Office 365, SharePoint 365, etc.) and related tools.
* Oversee the configuration, maintenance, and development of Visual Files case management system; maintain and support SQL Server databases underpinning core business applications.
* Write, maintain, and optimise SQL queries and reports.
* Support the firm’s Client Portals solution built on SharePoint and Aderant Drive; participate in upskilling in Aderant queries and Python development.
* Participate in AI learning initiatives and opportunities offered by the team.
Qualifications
* Experience in Microsoft 365 (Office 365, SharePoint) and ideally Aderant Practice Management System or Elite 3E.
* Basic SQL skills; willingness to upskill to more advanced Aderant queries and Python development.
* Strong problem-solving and communication skills; ability to work in a primarily remote role with some in-office time.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT System Training and Support
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