Transport Planner
Location: Stowmarket, IP14
Salary: GBP30,000 - GBP40,000 (depending on experience)
Hours: 8am-5pm
Job Purpose
To co-ordinate concrete deliveries in a busy market, organising the day-to-day scheduling and distribution of deliveries. The role involves liaising with internal and external customers at all stages to ensure a high level of customer satisfaction and efficient operations.
Benefits:
* Competitive salary GBP30,000 - GBP40,000 per annum, dependent on experience.
* Company Pension Scheme
* 23 days annual leave plus bank holidays, and a Christmas shutdown.
* Employee discount on our products
* Death In Service Benefit (after successful probation)
* Training and Staff Development
* Employee Referral Programme
* Be part of a stable, independent concrete supplier in the Eastern Region.
* Contribute to a business delivering concrete to Sizewell C, one of the UK s most significant infrastructure projects, supporting clean energy and regional growth.
Responsibilities
* Timely and accurate input of all customer concrete orders into the system.
* Respond promptly and professionally to all customer enquiries and complaints.
* Communicate effectively with internal stakeholders to ensure smooth operations.
* Read, prioritise, and respond to all relevant emails in a timely manner.
* Provide specific support to the pre-planning of major contracts and schemes, focusing on production and transport capacity planning.
* Actively seek to build and maintain strong relationships with both new and existing customers.
* Liaise daily with relevant parties to inform them of their work schedules.
* Update daily spreadsheets for all batching plants to confirm output.
* Plan and despatch customer orders in a cost-effective and efficient manner, working closely with the commercial team.
* Conduct month-end stocktakes as required.
* Liaise with the Vehicle Workshop Manager regarding truck repairs and maintenance schedules.
Requirements
* Strong leadership skills with the ability to motivate and guide a team.
* Excellent planning and organisational abilities.
* Capable of working independently and as part of a team.
* Good knowledge of the geography of the surrounding areas.
* Strong verbal and written communication skills.
* High attention to detail with a focus on accuracy.
* Excellent IT skills, including proficiency with spreadsheets and scheduling software.
* Ability to remain calm under pressure and make quick, effective decisions.
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