Night Porter 4 on 4 off shifts 22.00pm 07.00am Salary £12.50 per hour Plus tips each month Number 10 Hotel are looking for a reliable and hard-working night porter to join the team. As our Night Porter you must have: Previous Hotel Night Porter experience Passion for delivering exceptional guest services Courteous and pleasant attitude towards guests and other team members Patience and good listening skills Good telephone manner and IT Skills Ability to work under pressure and able to multitask Good attention to detail Ability to take initiative and a practical approach to problem solving Good time management and organisational skills Industry experience preferred but not essential As a Night Porter you will be required to: Be responsible for hotel security and guest welfare during the night Conduct regular floor walks and security checks, ensuring fire exits are kept clear and any defaults are reported to Management Follow correct procedures in the event of an emergency Preparing nightly audit reports Answer telephones Deal with any guest queries or complaints in a professional manner, ensuring guest satisfaction at all times Check in any late arrivals and check out any early departures to company standard Clear down of any evening functions, ensuring guests leave promptly and safely Set up of any events for the following day Set up for breakfast Serve in the bar and restock fridges Clean all public areas including restaurant and function suite to a high standard Benefit: * Food Discount * Friends and Family staff discount on accommodation * Tips paid monthly * Employee of the Month Bonus Scheme AMRT1_UKCT