Job Title: Customer Success Manager
Join our team to partner with clients, helping them attract, measure, and retain excellent candidates aligned with their culture and vision.
Position Overview
We are seeking an experienced IT Technician with a background in device migration and active SC Clearance. This field-based role supports a major Defence sector refresh project.
Responsibilities
1. Set up and support Refresh Clinics at designated sites.
2. Migrate and refresh laptops according to project guidelines.
3. Update asset management and workflow tracking systems accurately.
4. Perform daily stock checks and follow up on discrepancies.
5. Collect and hand over devices following a strict migration schedule.
6. Support issue escalation and resolution on-site in coordination with engineers.
Requirements
* Experience in End User Device Migrations and Refresh Clinic Setup.
* Knowledge of ELS.
* Valid UK Driving License and access to a vehicle (field-based travel required).
* Active SC Clearance (Mandatory).
Be part of a crucial Defence project, contribute to national security, and work with a team that values precision, integrity, and professionalism.
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